Salesforce administrator certification course
Turn Your Ambition into a High-Paying Career. Get Certified and Become the Expert Companies Rely On.
We strive to bring out the best in you.
Our Dedicated Training program will help you to explore your immense potential and help you grow exponentially.
Who is your Trainer ?
Mr. Nagendra Nyamgondalu
- Co-Founder & Principal Advisor, Skill Velocity
- Generative AI Consultant & Trainer
- ICAgile Certified Agile Coach and Authorized
Instructor - Advanced Certified Scrum Master® and
SAFe® 5 Agilist - IBM Certified Enterprise Design Thinking
Instructor
With over 29 years of leadership and mentoring experience, Nagendra has coached leaders of global organizations and facilitated
1,500+ workshops. He has designed and delivered transformative learning journeys in Agile, Generative AI, and Digital
Transformation, empowering professionals to lead with confidence in a rapidly evolving tech landscape.
What You Will Learn
- Master the fundamentals of Salesforce, including navigation, data management, and user administration.
- Learn to configure security settings, user roles, and access permissions to protect data.
- Gain expertise in automation tools like Process Builder, Workflow Rules, and Flow to streamline business processes.
- Understand how to create and customize reports, dashboards, and analytics for data-driven decision-making.
- Explore app customization, object management, and page layouts to optimize the Salesforce experience.
- Prepare effectively for the Salesforce Administrator certification exam with real-world scenarios and practice tests.
Why Choose This Course?
This course provides in-depth, practical training to help you become a job-ready Salesforce Administrator. With hands-on labs, expert guidance, and real-world scenarios, you’ll gain the skills needed to pass the certification exam and advance your career in CRM management.
Who Should Attend?
This course is ideal for aspiring Salesforce administrators, IT professionals, business analysts, CRM managers, and anyone looking to build a career in Salesforce administration.
Why You Should Get Certified
- Salesforce Administrators are in high demand, with top companies seeking certified professionals.
- Earning this certification enhances career growth, salary potential, and job security.
- Strong Salesforce expertise helps businesses streamline operations, improve efficiency, and drive success.
What’s Inside the Course?
Introduction to Cloud Computing & Salesforce
Salesforce Application elements
- Introduction to CRM
- Why CRM? – Salesforce Market Status and Current Job Market Demand
- Cloud Computing – Overview (Sales, Service & Marketing Cloud)
- What is Software-as-a-Service (SaaS)?
- What is Platform-as-a-Service (PaaS)?
- What is Infrastructure-as-a-Service (IaaS)?
- What is Salesforce.com?
- Salesforce.com CRM Editions
- Salesforce.com Navigation – Overview
- Creating Application and Objects
- Standard Objects (Popular Objects – Accounts, Contacts, Opportunity, Lead, Campaign, Products, Forecasts, Solution, Cases, Chatter)
- Home Page, Tabs, Records, Detail Page, Side Bar
- Related List, Customizing Standard Objects
- Need & Creation of Custom Object
- Standard Fields and Creating Custom Fields
- Types of Fields – Master-Detail, Lookup, Many-to-Many Relationship (Use & Examples)
- Roll-up Summary Field – Use & Example
- Formula Fields – 5 Examples
- Junction Object
- Managing Page Layouts – Related Lists, Buttons, and Read-Only Fields on Layout
- Record Type – Purpose and Examples
- Difference Between Production & Sandbox Orgs and Purpose
Reporting
Data Validation
- Purpose of Reports
- Tabular, Summary, and Matrix Reports (Examples of each)
- Report Type and Purpose (Example)
- Dashboard Creation and Purpose, Home Page Layout.
- Data Quality Need Explanation
- Validation Rules – (Purpose and examples)
- Record Locking with Validation Rules
Process Automation Tool
Salesforce Security
- Workflow Rules – Types
- Field Updates & Email Alert
- Email Templates
- Outbound Messages – Purpose
- Complex example of Workflow
- Approval Process
- Business process of Approvals
- Simple Approval Process
- Branch Approval Process
- Process Builder and Flow
- User Setup – types and licenses, Login History
- Roles & Profiles
- Record, Object and Field Level Security
- Managing Users – OWDs
- Sharing Rules
- Groups & Queues
- Organization Data
- Data Loader – Purpose and Example
- Import Wizard Purpose
Lightning Platform Introduction
- Lightning Page and Record Page
- Object Manager
- Session Setting
- Sales Cloud
- Service Cloud
- Community Cloud
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Dedicate focused training for Career and Life Progression